Privacy policy

Users have the right to the protection of their personal data.

RUA MARKETING respects users’ right to information about the collection and processing of their personal data.

RUA MARKETING, as the personal data controller, determines the purposes and means by which your personal data is processed, including all security measures. RUA MARKETING ensures that personal data is processed within the European area correctly and lawfully and in accordance with good practice.

When processing data that may identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, this website has been designed so that the use of your personal data is minimal and does not exceed the original purpose for which it was collected and/or processed. We do not reveal your identity where the purpose for which your personal data is processed can be achieved through anonymous information.

This Privacy Policy is intended to give you all the information you need to understand our privacy practices. However, if you have any questions about our privacy practices and this Privacy Policy, you can send them by email to: contact@rua-marketing.com.

Solely for organisational and operational purposes, RUA MARKETING has appointed entities outside its organisation to process the personal data of users of this website. This decision is strictly linked to the performance of the services provided by RUA MARKETING on this website. These external entities were chosen by RUA MARKETING because of their experience in data processing, their guarantees of compliance with applicable laws and regulations, and the technical security measures they have adopted for processing personal data. When processing users’ personal data, the external entities will act in accordance with the instructions provided by RUA MARKETING. We regularly check that they act in accordance with our instructions and with applicable laws and regulations.

Your personal data is collected and processed by RUA MARKETING only for purposes strictly linked to providing the information and commercial proposals requested through the website. However, your personal data may also be used for other processing operations within the limits of those purposes. In particular, your personal data may be processed for the following purposes:

a) To make telephone contact, in order to answer questions or arrange business meetings.

b) If you ticked the optional box in the form, you may receive commercial follow-up emails. You may withdraw this consent at any time by emailing contact@rua-marketing.com.

RUA MARKETING will generally collect your personal data electronically; however, in certain circumstances, paper may be used (for example, when processing your personal data is necessary to prevent fraud against us).

Your personal data is stored in a form that allows RUA MARKETING to identify you for the period strictly necessary to process and collect that data, except in cases expressly provided for in this document; everything else complies with applicable laws.

Please report any change to your personal data to the following email address: contact@rua-marketing.com, so that your personal data is always up to date.

Unless otherwise provided, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent.

In addition, your personal data may be disclosed to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request from the authorities, for the purpose of preventing fraud against us (anti-fraud services). The external entities engaged by RUA MARKETING will also have access to your personal data, as referred to in point 2 of this Privacy Policy, for the specific purposes indicated in this article. In all the circumstances mentioned above, your consent to data processing will not be specifically requested. We wish to inform you that RUA MARKETING processes its users’ personal data only for purposes strictly related to the provision of services through this website.

RUA MARKETING may have access to personal data of third parties disclosed by users of this website, for example when the person requesting a commercial proposal does not formally represent the entity for which the proposal is intended.

Whenever you need to disclose third-party information, you must obtain their consent before providing us with their personal data and inform them of our Privacy Policy. The user will be solely responsible for disclosing third-party information and data, as well as for any other unlawful and incompatible use of such data, if their consent has not been given.

In any case involving the disclosure of sensitive/confidential data to RUA MARKETING, the user will be solely responsible for the disclosure and unlawful use of that data by third parties.

4.1 Subject to point 4.2 below, the personal data we ask you to provide, including your name, email address and telephone number, is necessary to process your request, to fulfil obligations arising from applicable legislation and regulations, or to provide other services offered on this website and requested by you.

4.2 Refusing to provide some personal data may prevent us from processing your request.

Failure to provide your personal data may justify our refusal to process your request.

Disclosing your personal data beyond what is necessary to meet legal or contractual requirements or to provide the services you requested is optional and has no effect on the use of this website or the purchase of services / products.

Mandatory form fields are marked with an asterisk (*). Not completing optional data will not result in any penalty.

Disclosure of sensitive data is never requested and is prohibited.

Your personal data may be disclosed to third parties providing specific services, such as external entities engaged by RUA MARKETING.

Any disclosure will be made without exceeding the purpose for which your personal data was collected and subsequently processed.

In addition, your personal data may be disclosed to third parties in order to:

– comply with applicable laws,

– respond to judicial and governmental enquiries,

– comply with valid legal processes,

– protect the rights or property of RUA MARKETING.

In any event, your personal data will not be disclosed to third parties without your being informed or without your consent, where required by law, except in the cases provided for in this document.

We have adopted security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, disclosure or unauthorised access, and against other unlawful forms of data processing, as provided for in this Privacy Policy.

However, RUA MARKETING cannot guarantee that the security measures adopted to protect this website and the transmission of data and information through this website will prevent or exclude any risk of unauthorised access or data loss. It is advisable that your computer is equipped with software that protects it when transmitting and receiving data (such as up-to-date antivirus systems), and that your browser takes appropriate measures to ensure secure data transmission (such as a firewall and anti-spam filters).

Enquiries without follow-up: 3 years after the last contact.

Client data: duration of the contract plus 10 years for accounting obligations.

Cookies: maximum 13 months. The consent choice is retained for 6 months.

This website uses no audience measurement or advertising cookies. Only your cookie choice is stored in your browser, for 6 months. If an audience measurement tool is installed in the future, it will only be activated after your consent. For more information, see the Cookie Policy.

You have the right to obtain from RUA MARKETING, at any time, confirmation that your data is being processed, even if you are not registered on the website, and to have that data communicated to you in an intelligible form.

You have the right to be informed by RUA MARKETING of the source that transmitted your data, the purposes and means of processing your personal data, the logic behind electronic data processing, information about the external entities, and the names and categories of entities to which your personal data may be disclosed or which may access it (for example, the names of the external entities engaged by RUA MARKETING). You can also find this information in this Privacy Policy.

You have the right to obtain from RUA MARKETING at any time:

a) the updating, rectification or completion of your personal data;

b) the erasure, anonymisation or blocking of your personal data processed in breach of the law, including where storage is not necessary for the purposes for which the data was collected and subsequently processed;

c) confirmation that the operations in points a) and b) have been notified to those to whom the data was communicated or disseminated, except where this proves impossible or would mean exceeding the protection of the rights invoked.

You have the right to object, in whole or in part:

d) on legitimate grounds, to the processing of your personal data, even if related to the purposes for which it was collected;

e) to the processing of your personal data for advertising or direct marketing purposes, for selling products, or for market research or commercial communications.

You may freely exercise your rights at any time, in accordance with applicable laws and regulations, by sending your request to RUA MARKETING at the following email address: contact@rua-marketing.com.

Personal data processing carried out by RUA MARKETING is subject to Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and to Portuguese Law n.º 58/2019 of 8 August 2019, which implements it.

Legal bases (Article 6 GDPR): replying to your contact request is based on pre-contractual steps taken at your request; sending commercial follow-up emails is based on your consent, given by ticking the optional box in the form; keeping accounting and contractual records is based on our legal obligations.

Principles applied (Article 5 GDPR): lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality.

Your rights (Articles 15 to 22 GDPR): right of access, rectification, erasure, restriction of processing, data portability and objection, and the right to withdraw your consent at any time without affecting the lawfulness of prior processing. We reply to your request within one month, which may be extended by two months where necessary (Article 12 GDPR).

No decision based solely on automated processing, including profiling, that produces legal effects concerning you is made (Article 22 GDPR).

Should data be transferred outside the European Economic Area by a processor, the transfer would be covered by the safeguards set out in Articles 44 to 49 GDPR (adequacy decision or European Commission standard contractual clauses).

In the event of a data breach likely to result in a risk to your rights and freedoms, RUA MARKETING notifies the CNPD within 72 hours and informs you where required by law (Articles 33 and 34 GDPR).

You may lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD, www.cnpd.pt), or with the authority of your country of residence.

To exercise your rights: contact@rua-marketing.com.

If you would like more information about our privacy practices, please contact us by email: contact@rua-marketing.com